Legal

Privacy Policy

Last updated: July 15, 2026

This Privacy Policy describes how Sovereign Systems ("Sovereign Automation," "we," "us," or "our"), operated by Sevreign Jones and based in Olympia, Washington, collects, uses, and protects information when you contact us or use our services, including our SMS/text messaging services.

Information we collect

We collect only the information needed to respond to you and provide our services:

Contact details — your name, phone number, and email address when you provide them.
Message content — the content of texts, calls, and messages you exchange with us or with a business using our system.
Service details — information you share about your request, such as service address or the nature of your inquiry.

How we use your information

We use the information to respond to your inquiries, provide and operate our missed-call text-back and customer-care services, schedule and confirm appointments, follow up on requests, and improve our services.

SMS / text messaging

If you call a business that uses our system and the call is not answered, you may receive a reply text asking how we can help. By contacting the business, you consent to receive these reply messages. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance.

We do not sell your information, and mobile opt-in and SMS consent data is never shared. No mobile information or text-messaging consent will be shared with third parties or affiliates for marketing or promotional purposes.

Sharing of information

We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes. We may share limited information only with service providers who help us operate our services (for example, our messaging platform), and only as needed to deliver those services, or where required by law.

Data retention and security

We retain personal information only as long as needed to provide our services or as required by law, and we take reasonable measures to protect it against unauthorized access, loss, or misuse.

Your choices

You may opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Contact us

Questions about this policy? Email sevreign@sovereign-automation.com.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes.